Privacy Policy for Catalytic IT
1. Introduction
Catalytic IT is committed to ensuring that your privacy is protected and understands the obligation to safeguard personal information. This Privacy Policy outlines how Catalytic IT collects, uses, discloses, and protects your personal information in accordance with the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (Cth).
2. What information do we collect?
We may collect the following types of personal information:
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Name, address, email address, phone number, and other contact details.
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Job titles, professional details, and business details.
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Information about your usage of our services.
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Payment and billing information.
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Other information relevant to customer surveys, promotions or offers.
3. How do we use your information?
We use personal information for the primary purpose for which it is collected, or for secondary purposes which are related to the primary purpose. This may include:
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Providing and enhancing our services.
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Responding to inquiries.
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Billing and account management.
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Marketing our services.
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Research and development to improve our products and services.
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Compliance with legal obligations.
4. Disclosure of Personal Information
Your personal information may be disclosed:
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To our employees, contractors, and service providers who assist us in the operations of our business.
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Where required by law.
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To entities to whom you request us to disclose your information.
5. Security
We implement a range of physical, administrative, and technical measures to ensure the security of personal information against loss, misuse, and unauthorized access, modification or disclosure.
6. Access to your personal information
In accordance with the Australian Privacy Principles, you have the right to access the personal information we hold about you. To request access, please contact us using the contact details provided below. We may charge a reasonable fee to cover the cost of retrieving and providing the details.
7. Correcting your personal information
If you believe that the personal information we hold about you is inaccurate, incomplete, or outdated, please contact us so it can be updated.
8. Direct Marketing
From time to time, we may send you promotional material or information about our services. If you do not wish to receive such information, you can opt-out at any time.
9. Changes to this Policy
Catalytic IT reserves the right to modify or update this Privacy Policy at any time. We encourage users to periodically review this policy to stay informed about our privacy practices.
10. Complaints
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below, and we will promptly investigate your complaint.
11. Contact Us
For any questions or concerns relating to this Privacy Policy, or our data practices, please contact:
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Email: info@citwa.com.au
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Address: 111 Burswood Road, Burswood, 6100, WA.
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Phone: (08) 9200 2280